Customer Service Representative

AKDA 02

Customer Service Representative

Key Responsibilities:
  • Greet and assist customers in person, over the phone, and via online channels
  • Provide accurate information about driving courses, schedules, and fees
  • Handle customer inquiries, complaints, and feedback professionally
  • Manage registrations, bookings, and documentation
  • Maintain customer records and update system data
  • Coordinate with internal departments to ensure smooth service delivery

Requirements

  • High school diploma or equivalent (Bachelor’s degree is a plus)
  • Arabic and English /English and Hindi  Speaker
  • Strong communication skills
  • Good computer skills and familiarity with office systems
  • Customer-focused attitude with a professional appearance
  • Ability to work in a fast-paced environment
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