AKDA 02
Customer Service Representative
Key Responsibilities:
- Greet and assist customers in person, over the phone, and via online channels
- Provide accurate information about driving courses, schedules, and fees
- Handle customer inquiries, complaints, and feedback professionally
- Manage registrations, bookings, and documentation
- Maintain customer records and update system data
- Coordinate with internal departments to ensure smooth service delivery
Requirements
- High school diploma or equivalent (Bachelor’s degree is a plus)
- Arabic and English /English and Hindi Speaker
- Strong communication skills
- Good computer skills and familiarity with office systems
- Customer-focused attitude with a professional appearance
- Ability to work in a fast-paced environment